Associate, Inbound Operations

What you’ll be responsible for:

• Update Available-to-Sell dates across systems to inform Merchandising & Planning on restocks and launch readiness.
  • Provide “white glove” tracking for priority POs
• Upload FLEX-IDs to NetSuite for booked shipments; monitor for shipments missing bookings, identify root cause, and resolve.
• Correspond on shipment booking communications (departure port coordination, re-bookings, arrival port support, etc.)
• Collaborate with Giving Partners and freight forwarder on Bombas’s Direct-to-Shelter program providing booking details, tracking, and communication on delivery timelines
• Act as a key participant in weekly meetings with the freight forwarder to design solutions for problem shipments
• Share quarterly volume forecasts with freight forwarder; evaluate reasons for differences in forecasts versus actuals
• Resolve failed Advanced Shipment Notices using internal SOPs, and with our Business Systems and 3rd party integration teams. 
• Co-author SOPs for new processes and to update existing SOPs for process changes.
• Collaborate with the Sourcing and Merchandising teams to accurately maintain product attributes across systems, like HTS codes and fabric content.
• Maintain chargeback log, which is used to track supplier errors on Commercial Invoices and Packing Lists.
• Monitor inbound shipping dashboards in Looker for key outbound metrics such as transit time by mode, cost per unit by mode, and distribution of mode usage.
• Compile expenses for donation shipments to track the most economical distribution mode(s).
• Perform ad-hoc analyses to support optimizations and smooth operations for the Transportation function

What we’ll love about you:

• Use of logic and internal resources to solve problems.
• Curiosity to solve problems and ability to learn from successes and failures.
• A positive attitude, a level head, and the desire to succeed.
• A team player who is willing and happy to help
• Strong written and verbal communication skills on project statuses and roadblocks.
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable working in an open office environment while staying focused

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We offer flexible paid time off for all full-time employees. This includes unlimited vacation, sick days, and wellness days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement.

What you’ll bring:

• 1-2+ years of experience on the importation of freight or post-production supply chain logistics; responsibility for problem-solving and deliveries of shipments.
• Intermediate Excel skills; exposure to analytics tools like Looker or Tableau. 
• Experience interfacing the cross-departmental teams and third party vendors.
• Nice-to-have: experience with NetSuite or similar ERP system.

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $60,000 and $75,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.